Refund Policy

Payment made via online payment towards monthly bill settlement will not be rolled back online.

Any discrepancy should be reported to Accounts department during business working hours.

While availing any of the payment method/s available on the Website/ App, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

  • Lack of authorization for any transaction/s, or
  • Exceeding the preset limit mutually agreed by You and between "Bank/s", or
  • Any payment issues arising out of the transaction, or
  • Decline of transaction for any other reason/s